Shipping costs / Delivery
How much does shipping cost?
ComfyLight will free of charge.
What countries do you deliver to?
To start with, we will only be delivering within Germany. However, delivery to other countries is planned in the foreseeable future. If you live abroad and are interested in our offer, please sign up for our newsletter. We will inform you about general new developments through it.
What company will deliver my order?
The shipping company depends on your delivery destination. Your order will be sent by DHL (Germany), SwissPost (Switzerland) or UPS (Austria, Netherlands).
When will I receive my order?
In order to actively track the delivery of your order at all times, you will receive our shipping partner's tracking number after the product has been despatched. You can use this to view the status of your order.
Can I have my order delivered to a “Packstation” or “My Post 24” terminal?
Yes. Delivery can also be made to “DHL Packstation” in Germany. In Switzerland, deliveries to “My Post 24” terminals are supported. Unfortunately, further delivery terminals are not supported.
If you have additional questions about shipping or delivery, please contact us through our contact form or by email at email@example.com